1. Acceptance of the Terms
By creating a Lumopa account, accessing the Lumopa mobile application or using any related Lumopa service, you agree to these Terms of Use.
If you do not agree to these Terms, you must not access or use Lumopa.
These Terms apply together with the Lumopa Privacy Policy and any additional rules or notices displayed within the service.
2. Service provider
Lumopa is provided and operated by:
References to “Lumopa”, “we”, “us” or “our” in these Terms mean the entity identified above.
3. Eligibility and accounts
You must be at least 16 years old to create and use a Lumopa account.
You must provide accurate and current information and keep your account details up to date. You may not create an account using another person’s identity or provide misleading information about yourself.
You are responsible for protecting your login credentials and for activity performed through your account. Contact us promptly if you believe that your account has been accessed without authorization.
Each user may maintain only the number of accounts reasonably required for legitimate personal use. Accounts may not be sold, transferred or shared with another person.
4. The Lumopa service
Lumopa is a community application for active people. It enables users to discover, create and join invitations related to training sessions, races and shared travel.
Lumopa may also allow users to create profiles, submit participation requests, communicate through invite-based chat and coordinate practical activity details.
Lumopa is a technology platform. Unless expressly stated otherwise, Lumopa does not organize, supervise or operate activities created by users.
5. User conduct
You must use Lumopa lawfully, respectfully and for its intended community purposes.
You must not:
- harass, threaten, intimidate, abuse or discriminate against another person;
- publish or send unlawful, hateful, sexually explicit, violent, deceptive or otherwise harmful content;
- impersonate another person or misrepresent your identity, qualifications, intentions or relationship with an event;
- use Lumopa for unsolicited advertising, spam, fraud, commercial passenger transport or other unauthorized commercial activity;
- attempt to access another user’s account or data without authorization;
- interfere with, damage, overload, reverse engineer or misuse the application or its technical infrastructure;
- collect, scrape or reuse user information outside the ordinary functionality of Lumopa;
- use Lumopa to facilitate illegal, unsafe or harmful activity.
6. User content
“User content” includes profile information, photographs, invitations, descriptions, messages, reports and other material submitted through Lumopa.
You retain ownership of content that you create. By submitting content to Lumopa, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process and display that content only as necessary to operate, secure, moderate and improve the service.
You confirm that you have the necessary rights to submit your content and that its use through Lumopa does not infringe another person’s rights.
Do not publish personal information about another person without an appropriate lawful basis or their permission.
7. Activities and invitations
Invitations are created and managed by users. The person creating an invitation is responsible for the accuracy of the information provided and for communicating relevant changes to participants.
Submitting a request to join does not guarantee acceptance. The host may accept or decline a request in accordance with the available app functionality.
Users are responsible for deciding whether an activity is appropriate for their fitness, skills, experience, equipment and personal circumstances.
Race-related invitations do not replace official information from the race organizer. Registration, payment, event rules, route information, timing, results, medical instructions and schedule changes must be verified through the organizer’s official channels.
8. Shared rides
Lumopa may help users indicate that they can offer transport or that they need transport in connection with a race or activity.
Lumopa is not a transport operator, taxi service, ride-hailing service, travel agency or commercial passenger transport provider. We do not employ drivers, own vehicles, inspect vehicles or control journeys agreed between users.
Drivers and passengers are solely responsible for their arrangements, including:
- verifying the identity of the other participants;
- agreeing on the route, departure time and meeting point;
- ensuring that the vehicle is lawful, safe and suitable;
- ensuring that the driver holds a valid licence and any legally required insurance;
- complying with traffic, passenger transport and other applicable laws;
- deciding whether and how permitted journey costs will be shared.
Lumopa does not guarantee that transport will be available, completed, safe, timely or suitable.
9. Safety
Meeting people or participating in activities arranged online involves personal judgment and potential risk.
Before attending an activity or accepting a shared ride, consider taking reasonable precautions, including:
- reviewing the available user and invite information;
- agreeing on clear arrangements through the related chat;
- meeting in a public place where appropriate;
- informing a trusted person about your plans;
- carrying suitable equipment, identification, water and emergency supplies;
- checking weather, route and event conditions independently;
- cancelling or leaving an arrangement if you feel unsafe.
In an emergency, contact the appropriate local emergency service. Lumopa Support is not an emergency response service.
10. Reporting, blocking and moderation
Users may report content, conduct or accounts that they believe violate these Terms or applicable law. Available blocking tools may be used to prevent further unwanted communication.
We may review reports and take proportionate action, including limiting content visibility, removing content, restricting functionality, suspending an account or terminating access to Lumopa.
We may preserve relevant information where reasonably necessary to investigate misuse, enforce these Terms, protect users or comply with legal obligations.
Decisions may be based on the information available to us at the time. Where required by applicable law, we will provide relevant information about moderation decisions and available means of redress.
11. Privacy
Our processing of personal data is described in the Lumopa Mobile App Privacy Policy.
Read the Lumopa Mobile App Privacy Policy
You are responsible for considering what information you share in your profile, invitations and messages. Do not share passwords, financial credentials, identity documents or other unnecessary sensitive information through Lumopa.
12. Intellectual property
The Lumopa name, logo, visual identity, application, software, website, design, text and other service materials are owned by or licensed to Lumopa and are protected by applicable intellectual property laws.
These Terms give you a limited, personal, non-exclusive, non-transferable and revocable right to use Lumopa for its intended purposes.
You may not copy, modify, distribute, sell, license or create derivative works from the service except where expressly permitted by law or by us in writing.
13. Third-party services
Lumopa may use or link to third-party services, including app stores, authentication providers, map services, hosting providers and race organizer websites.
Third-party services are governed by their own terms and privacy practices. We are not responsible for services, content or transactions controlled by third parties.
If you downloaded Lumopa through an app store, your use of that store remains subject to the store provider’s terms.
14. Availability and changes to the service
We aim to provide a reliable service but do not guarantee uninterrupted, error-free or permanently available access.
Lumopa may be temporarily unavailable because of maintenance, security work, technical failures, third-party services or circumstances outside our reasonable control.
We may add, modify, limit or discontinue features where reasonably necessary for technical, legal, security, operational or product reasons.
15. Suspension, termination and account deletion
You may stop using Lumopa at any time and may request or initiate account deletion through the available account deletion process.
View account deletion instructions
We may restrict, suspend or terminate access where we reasonably believe that:
- these Terms have been violated;
- an account creates a safety, security or legal risk;
- an account is being used fraudulently or unlawfully;
- action is necessary to protect Lumopa, another user or a third party;
- we are required to act by law or a competent authority.
Certain provisions of these Terms will continue to apply after termination where their nature requires it.
16. Disclaimers
Lumopa provides a platform through which users can connect and coordinate. User identities, statements, qualifications, content and arrangements are not guaranteed or endorsed by Lumopa.
To the extent permitted by applicable law, the service is provided on an “as available” basis without warranties that it will meet every user’s requirements or that all content will be accurate, complete or current.
Nothing in these Terms excludes mandatory consumer rights or other rights that cannot lawfully be limited.
17. Limitation of liability
To the maximum extent permitted by applicable law, Lumopa is not responsible for losses caused by:
- actions, omissions, content or statements of another user;
- activities, meetings or journeys arranged between users;
- inaccurate information supplied by a user or third party;
- third-party services, websites, events or transport;
- circumstances outside our reasonable control.
We do not exclude or limit liability where doing so would be prohibited by applicable law, including liability for fraud, intentional misconduct or other liability that cannot legally be excluded.
18. Responsibility for your actions
You are responsible for your use of Lumopa, your content and the activities and arrangements you make with other users.
Where permitted by applicable law, you agree to compensate Lumopa for reasonable losses or costs directly resulting from your unlawful use of the service, your infringement of another person’s rights or a serious breach of these Terms.
19. Applicable law and disputes
These Terms are governed by the laws of the Republic of Croatia, without depriving consumers in the European Union of mandatory protections available under the law of their country of residence.
We encourage you to contact us first so that we can attempt to resolve any concern directly.
Unless mandatory law provides otherwise, disputes will be subject to the jurisdiction of the competent courts in the Republic of Croatia.
20. Changes to these Terms
We may update these Terms to reflect changes to Lumopa, applicable law, safety requirements or business operations.
The updated version will be published on this page with a revised effective date. Where required, we may also provide notice through the app or another appropriate channel.
Continued use of Lumopa after revised Terms take effect means that the revised Terms apply to your subsequent use, subject to any consent requirements under applicable law.
21. Contact
Questions about these Terms may be sent to:
For general app assistance, visit the Lumopa Support page.